Shipping & Returns
Thank you for shopping with Erin Colson Fine Art. Each piece is created with care and attention, and we want you to feel confident in your purchase. Please review our shipping and return policies below.
Shipping
Processing Time
Orders are typically processed and shipped within 4–6 business days from the date of purchase. Custom or commissioned works take longer and will be handled on a case-by-case basis.Shipping Methods & Rates
Shipping rates are calculated at checkout based on the size, weight, and destination of the artwork. All artwork is carefully packaged to ensure safe delivery.Domestic Shipping
We currently only ship within the United States. For international inquiries, please contact us directly at info@erincolsonart.com.Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
Returns & Exchanges
All Sales Are Final
Due to the unique and original nature of each artwork, all sales are final and non-refundable.Damaged Items
If your artwork arrives damaged, please contact us within 5 days of delivery at info@erincolsonart.com with:Your order number
Photos of the damaged artwork and packaging
A brief description of the issue
We will work with you to either repair, replace, or refund your purchase, depending on the situation.
Lost or Stolen Packages
We are not responsible for packages lost or stolen after delivery has been confirmed. Please ensure the shipping address provided is accurate and secure.
Questions?
If you have any questions about your order, shipping, or return eligibility, please reach out at:
Erin Colson Art
Email: info@erincolsonart.com